What our customers are saying

Don't take our word for it. Here is what our clients have to say

Shortly after our wedding, my wife and I decided we wanted to take our honeymoon as travel restrictions were starting to lift. We contacted Jennifer and she immediate jumped into action. She was ext...

Cassandra & Brad - profile
Cassandra & BradHoneymoon in Jamaica

Jennifer is an excellent travel agent! She helped us plan our honeymoon cruise to the ABC islands. From the beginning where we weren’t sure where to go to us arriving back home she has everything cove...

Zoe Marks - profile
Zoe MarksHoneymoon Cruise

My husband and I just returned from a two-week vacation in Mexico. Jennifer, who is in Ontario, and we live in Edmonton, was fantastic. She was recommended by my sister who lives in Ontario and I am ...

Bernice  - profile
Bernice Puerto Vallarta Mexico

My husband and I, along with our three young kids, were looking for a family-friendly getaway. We reached out to Jen and she was amazing every step of the way; her attention to detail, prompt respons...

Victoria & Jason - profile
Victoria & JasonPunta Cana, Dominican Republic

What can we say we planned to start with a flight to LA to see friends, a drive up the coast to Seattle, a Cruise to Alaska, a few nights in Vancouver followed by a trip on the Rocky Mountaineer and a...

Mark and Kerri Valiquette - profile
Mark and Kerri ValiquetteAlaska Cruise and Rocky Mountaineer Train trip

Jen has looked after us for over 10 years and is always up to date on what is happening in the industry. Trustworthy and accessible, Jen will do the leg work and research needed to answer your questi...

Abe and Katerina  - profile
Abe and Katerina Punta Cana

My husband and I booked a trip using Freedom Holidays, travel agent Jennifer Svoboda. She gave us a choice of several different resorts to try within our set budget that we had and we had a fantastic ...

Traci - profile
TraciSecrets Royal Beach Resort, Punta Cana

I couldn't ask for a better travel agent!! The attention to detail, tips and to top it off she even sends a welcome home message upon arriving home. My experience has been wonderful from planning, ask...

Barb Page - profile
Barb PageVH Gran Ventana, Hawaiian cruise on Pride of America, Bahia Pricipe Grand Samana

Jen is an exceptional travel agent who always goes above and beyond to ensure you are 100% ready. As a senior traveler and not very confident with all the electronic documentation needed, she takes ti...

Donna Jones - profile
Donna JonesCosta Rica -2025

We have just recently started travelling and we have just come back from our second trip booked by Jen. Not only did she calm our nerves with these new adventures but made it so simple and streamlin...

Brenda and Avery - profile
Brenda and AveryJapan / Mexico

We've booked numerous vacations with Jen, this cruise was another magical experience. We had a nice surprise waiting for us in our stateroom! Thank you for your continuous useful advice and service. W...

Michelle S - profile
Michelle SRoyal Caribbean Utopia of the Seas

Just got back from our second trip to Mexico this year that was planned by Jen. Once again we had a great experience. Jen is a pleasure to deal with, extremely organized and always ready to answer a...

Jim & Emily - profile
Jim & EmilyMexico

Booking with Jennifer was a great experience. She was always there to support our questions and concerns. I wouldn't hesitate to book with Freedom Holidays again in the future.

Tim Yonkheym - profile
Tim YonkheymPunta Cana

Thank you Jen for planning our group vacation! Jen was so helpful in finding a resort that accommodated our groups needs. She also provided us information on everything required before travelling and ...

Grecia Blancl - profile
Grecia BlanclPunta Cana DR

After reading at least a dozen testimonials, all I can do is confirm, underscore, and emphasize how much we trust Jennifer to maximize our enjoyment of our vacations and to minimize the stress. She c...

Roger - profile
RogerCanadian Maritimes/New England

We have used and recommended Jennifer many times and as usual everything was just exceptional. She has every detail covered and always follows up before you leave and after you return.

Don & Kathleen - profile
Don & KathleenAtlantic City

Jennifer…you are the best bar none. Met all my expectations and then some. Resort was lovely, food was good and the wedding was beautiful. Will use you now for all my travel needs.

Donna Mark - profile
Donna MarkMexico…Akumal Bay

This was the first trip my friends and I had been on together, and as new travellers, Jennifer helped us along with every step and gave very in-depth details to ensure we were comfortable and confiden...

Alicia - profile
AliciaTrip to Mexico

This was an incredible ship. Service was impeccable. Staff was amazing everywhere we went. We were greeted with smiling faces and happy people. Food was phenomenal. Drinks were plenty so many memorie...

Heather - profile
HeatherRCL anthem of the seas cruise

This is the second vacation Jennifer has booked for us. She took our needs/requests into consideration when recommending resorts for us. I love that she sends us a step-by-step checklist of what needs...

Lisa & Mike - profile
Lisa & MikeCayo Coco, Cuba

Jennifer has been a great source of info and help in booking flights and a cruise to the Caribbean. She answered my multitude of questions and helped me understand the nuances of booking a cruise. I ...

Jennifer.O - profile
Jennifer.OCaribbean Cruise

Jen is a true Gem who helped us navigate a trip to Palm Springs. Her expertise, knowledge and response time are unbeatable. I would highly recommend freedom holidays. Thank you Jen for helping to m...

Darlene Boccia - profile
Darlene BocciaTrip to Palm Springs

We just got back yesterday, and we booked this trip right at the last minute with Jen. She's is amazing and makes your trip so stress free. With all the information step by step, This was our second ...

Jason & Karen - profile
Jason & KarenPunta Cana Dominican Republic

Just retuned from Mother/Daughter trip Ocean El Faro in the DR for spring break. We booked last minute and can always count on Jen to find us a great deal and an amazing experience. A friend recomme...

Jennifer & Olivia - profile
Jennifer & OliviaPunta Cana

Thank you for all your hard work Jennifer! Had a great holiday, both flights perfect and the resort was a little bigger than I expected but we made it work. Thank you!

Donna - profile
DonnaCuba

Jen has helped me to plan essentially straightforward trips to a resort as well as two cruises with great attention to detail and practical suggestions. She has helped me with trips in Canada and to C...

Diane  - profile
Diane Caribbean resort, cruises, Canada, California, United Kingdom, Europe

We needed a little getaway after a rather stressful home renovation. I've always booked my own travel. Given all of the changing regulations, we decided to allow Jennifer to handle the arrangements th...

Mary Aube - profile
Mary AubePuerta Plata, Dominican Republic

We booked a 'pet free' room at Mystic Dunes resort due to my anaphylactic pet allergies. Upon arrival at our room, as soon as we engaged the fan, I suffered a severe allergic reaction, clearly due to...

LANCE ORR - profile
LANCE ORRMystic Dunes Resort, Orlando FL

Jennifer is an incredible resource when both looking to book a holiday and while on the holiday. Her experience gives a first hand review as she has been to so many resorts. That is an awesome referen...

Ryan & Amanda - profile
Ryan & AmandaJamaica

Having never used a travel agent in the past, Jen was warmly recommended, and absolutely surprised and delighted us when selecting a special mother-daughter getaway to celebrate a graduation. Her app...

Gabriele & Sophie - profile
Gabriele & SophieJamaica

Without a doubt the best experience working with a travel agent I've had. Always available and responsive to questions when I asked, and quickly. We had a fantastic experience all around. Jennifer ...

William Miller - profile
William MillerDominican - Bahia Principe Aquamarine

Jennifer did an excellent job for us - booking business travel, hotels, trains, and finally a tremendous river cruise up the Danube river. She was available and supportive throughout the entire trip ...

Mark and Kerri Valiquette - profile
Mark and Kerri ValiquetteEurope Trip and River Cruise

Jennifer is a one of a kind agent. We have be using Jennifer for as long as I can remember and will always use her services when booking our family trips in the winter. This was our first trip that we...

Jason & Bobbi - profile
Jason & BobbiDominican Republic

This was our first time booking with Jennifer. We were looking for a resort that had a family suite or adjoining rooms. The resort she suggested met all our needs perfectly. We really liked that she...

Bernie and Emma - profile
Bernie and EmmaVacation to Mexico

Jennifer helped us plan every detail of our honeymoon cruise and everything went smoothly and wonderfully thanks to her thoughtful planning! She helped us save money in creative ways and helped the pr...

Nicole Bartucci - profile
Nicole BartucciCruise to the Bahamas

We’ve booked with Jennifer a few times now and that should immediately tell you something. Jen is extremely helpful and responsive to our questions and provides answers and alternatives so we can make...

Mark Sandico - profile
Mark SandicoCruise to Western Caribbean

Jen is absolutely the best! She makes everything seamless, provides tons of suggestions, information, and options and is so knowledgeable about travel. She is always so efficient, quick to respond to...

Jen & Przem - profile
Jen & PrzemCaribbean Cruises

Third trip booked by Jen and no detail is ever missed!! From the private transfers, pre-hotel with parking and insurance - Jen always helps us plan the perfect time away!!

Angela - profile
AngelaDominican Republic and Mexico

Jennifer is an excellent Travel Agent! she help us with our Airline and hotel booking for my hole Family (17) of us, she is very patient and clear on anything. we had a great Holiday, we absolutely ca...

Melba Cambal - profile
Melba CambalPunta Cana

This was a trip in the making for over 6 years and Jen helped us with our airline and hotel bookings. Not only did she find us amazing hotels to stay at but provided us with an amazing itinerary and...

Brenda and Avery - profile
Brenda and AveryJapan

My husband and I wanted to celebrate our 20th Wedding Anniversary with doing something we have yet to try! We booked an Alaskan Cruise with Jen and it could not have been easier! She is such a good li...

Lisa - profile
LisaAlaska

This is the second time that Jennifer has helped us to plan a vacation. She provided us with various options that utilized her years of experience and fit our budget needs. All of her recommendations ...

Bob Montgomery - profile
Bob MontgomeryCaribbean cruise

Jen was amazing from start to finish, she helped us with every single step along the way! ( such as what documents we need, what to bring, what not to bring) We plan on booking with Jen again next ye...

Brooke Hofsten - profile
Brooke HofstenCuba Holguin

Jennifer did an amazing job booking our holidays that reunited good friends from different provices under a palm tree. She answered all our questions promptly and helped us make the preparations heada...

Izabela - profile
IzabelaCuba

We had a fantastic vacation in Jamaica at the Royalton Negril. As always Jen provided amazing customer service with her excellent attention to detail! Thanks for yet another great experience Jen!

Kristin - profile
KristinNegril Jamaica

Jennifer was an exceptional Travel Agent! We had a budget we wanted to stay within and she was very good at finding resorts within our budget. One of the resorts on her list, the one that we ended up ...

Traci Cybulski - profile
Traci CybulskiPunta Cana, Dominican Republic

Jen helped us book a DR Grad trip for 4 girls and 3 moms! It was an awesome trip and experience. We really appreciated Jen's knowledge, experience and information - not to mention her amazing custom...

Charlene - profile
CharleneDR Grad Trip

The Melia Cayo Coco Adult only resort was great. Jen helped us from beginning to the very end. Any questions we had before we left, she always answered promptly. She reminded us of what to take with u...

Linda Mercier-Holtl - profile
Linda Mercier-HoltlCayo Coco Cuba

Another great and worry free family holiday thanks to Jen Svoboda at Freedom Holidays. When embarking on a holiday sometimes you have little worries, did I do this, do I double check etc, not when I b...

Amanda - profile
AmandaFlorida

We had an amazing trip and Jen made the experience 10x better. We were unsure of what resort we wanted to go to and Jen gave us her recommendation and we ended up loving it and having a great time. Sh...

Ashley C - profile
Ashley CPuerto Plata Dominican Republic

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